In my other blogs, Stupid Parking and Our House
, I use ShoZu to post pictures directly from my N95. It's free, and it work great!
I had some problems with my photos disappearing from the ShoZu servers without any apparent reason, though.
Here is the email I sent to their support on the 12th of march;
I guess there's a problem with your servers or something. If you look at my blog: http://house.geving.no you will see that all of the pictures hosted by you are down.
I didn't expect much, as this is a free service. However, on the 25th I got this reply;
Hi Harald,
Thanks for your email. I had a look at your ShoZu account and although I can see records of the image links being forwarded to Blogger, I cannot actually see those files stored on our servers at present (this would explain the broken links where Blogger has pointed back to our servers). Images are usually only removed from our servers after they are deleted from the phone or an account is closed/reopened/cleaned down due to corrupt data being stored in the account. However, because you uploaded the images to a blogging site, deleting them from the phone should not result in the images being removed from our servers. The reason for this is because most of the blogging sites link back to images stored on our servers rather than storing the images on their own servers.
If the problem is still occurring with images that have been uploaded more recently, please let me know. Can you also let me know if the images that are no longer on the ShoZu's servers were removed from your phone?
Kind Regards,
Jared
ShoZu Support
Ok, great! They've actually read my email, and it seems like they're actually interested. I replied right away;
Jared,
I can confirm that the pictures are deleted from the phone.
The Nokia Data suite does this automatically after copying the files to the computer.
If not, I’d have a rather full memory card.. ;)
Ps. Ever considered making a “Premium” service, where one can opt-out the ShoZu logo in every post?
At the right price, I’d buy it for sure!
I thought no more of it, seeing as I'd gotten some kind of explanation to my problem.
But today, about one month later, I got another email;
Hi Harald,
I raised this issue with the server team and they came across a server bug which has now been fixed. Basically, under certain circumstances users who uploaded to Blogger and then deleted the images off their phone were finding that a delete request was also being sent up to the ShoZu servers. However, you should find that this problem no longer exists. Thanks for bringing it to our attention!
Cheers,
Jared
Wow! I did not expect that at all!
It seems that ShoZu is not only a great FREE service, but they also seem to take good care of their users. I'm impressed!
Let's just hope they take me up on that Premium suggestion..
